Please read the following Terms Of Services which apply to reservations/bookings made by you for vehicle rental through this online booking engine. Ax Rentals Network operate in Bangladesh, so there are two types of business payment models when making a booking as described below:
The payment model for your booking is dependent upon the location and/or rental vehicle provider used and you will be informed of any upfront payment prior to completing your booking. Where applicable you are responsible for paying the balance owing to the rental vehicle provider. At all times you are responsible for payment of any additional services/costs requested by you and you are responsible for any other service charges applied by said rental vehicle provider. You must pay in cash for all rental services at Axrental.com or to rental company associated with your rental.
You agree that if the booking is cancelled less than 24 hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine, the monies transacted (Maximum 15% ) booking deposit will be retained by Ax Rentals Network and will not be refundable. If the entire rental amount has also been paid, Ax Rentals Network will retain 15% days rental and introductory service fee and will not be responsible for providing a refund of the 100% rental amount and you hereby acknowledge that Ax Rentals Network have no liability to refund the total rental amount in any circumstances.
If you need to make any alterations to your booking Ax Rentals Network must receive a communication through Ax Rentals Network Support from you through the booking engine clearly informing Ax Rentals Network of the precise details of such alteration. Ax Rentals Network do not guarantee said alterations can be processed; however every effort will be made to meet with a favorable outcome. Alterations cannot be processed after collection of the vehicle. Ax Rentals Network is unable to offer you a refund if you finish your rental early.
In the event that you require extending the rental period after the collection of your rented vehicle (dates not covered by the Ax Rentals Network voucher), you must pay directly to the car rental agency the local rental rates prevailing at that time. On making a booking/reservation it is your responsibility to inform the rental vehicle provider if necessary of any physical or mental condition relevant to vehicle rental. In the event of an accident, rental provider (car rental company) will be solely responsible.
You will be required to present on collection of your rented vehicle, a National ID or Passport from country of origin, proof of address, and a valid credit card (if any) in renters name. In the event of a failure to present the required documents, the car rental agent may refuse the car. If you make a booking but do not collect the vehicle, no funds paid will be reimbursed. Please be advised that in the event of a delayed arrival it is the customer’s responsibility to contact car rental agent.
When your booking is confirmed, Ax Rentals Network will issue the booking confirmation on behalf of the rental vehicle provider for each booking, but does not undertake to include charges for additional services or details of the service charge or taxes charged by the rental vehicle provider or additional services requested by you at the collection point. Ax Rentals Network recommend that you thoroughly check the details of the booking e.g. country, location and period of rental. If there are any discrepancies, you should immediately send a communication through our online booking engine clearly informing Ax Rentals Network of the exact details of such discrepancy. Ax Rentals Network advise that you read and comply with the rental vehicle provider’s terms and conditions (which are available on this booking engine but may be changed by the rental vehicle provider from time to time) upon which the rental vehicle provider makes the reserved vehicle available to you upon receipt of the booking confirmation. The reservation numbers included on the booking confirmation should be quoted in all enquiries, cancellation or modification of the booking.
Cancellation of a booking must be made a minimum of 24 hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine. If you wish to cancel a booking, the only accepted method is through our Ax Rentals Network Website . Do not cancel your booking with the car rental agent directly as additional fees may apply. In the event of a cancellation notice of which is received by Ax Rentals Network within seven (7) days of the car rental booking date and at least 24 hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine all funds will be reimbursed. In the event of a cancellation notice of which is received by Ax Rentals Network outside seven (7) days of the car rental booking date and at least 24 hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine all funds except a cancellation handling/ administration fee up to 15% of total rental amount, will be reimbursed.
Ax Rentals Network make every effort to ensure that prices quoted at the time a booking is made on this booking engine are accurate in all material respects. Nonetheless Ax Rentals Network reserves the right to amend the price quoted at the time a booking is made in the event of a manifest or patent error in the price quoted. Ax Rentals Network will endeavor to notify the customer as soon as reasonably practicable in the event that a price quoted at the time of booking is incorrect. In the event of a change of price quoted at the time of booking the customer may elect to pay the amended price or alternatively the customer will be entitled to a refund of all sums paid.
Complaints are accepted in writing only and must be logged to Ax Rentals Network Support and received within 30 days of completion (drop-off date of the rental vehicle). Complaints received after this period will not be processed.
Ax Rentals Network endeavor to ensure that all credit card and debit card transactions on this booking engine are secure. However, if unauthorized charges appear on your credit card or debit card statement for any card used on this booking engine at any time during or after you make your reservation, conduct your transaction or disclose your card details on this booking engine, Ax Rentals Network shall not be liable or responsible in any way in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with said use, transaction or disclosure, subject only to any statutory rights which you may have. Please note this booking engine is VeriSign secured.
All of the information within this booking engine including but not exclusive to, content, text, graphics, images, trade names, structure, photographs, buttons, artwork, computer code are protected by copyright, various intellectual property laws and laws under law and international treaties and is only available to you for personal purposes. Unless you have received written consent from Car Trawler to the contrary, you may only use the booking engine and its content for personal, non-commercial purposes. You do not have permission to modify copy, distribute, collate, transfer, reproduce or display any of the above for personal or business use. In particular, by proceeding to access this booking engine, you agree:
This booking engine is made available to users as it is and Ax Rentals Network makes no warranties or representations that (i) this booking engine or the technology (servers etc.) making it available and supporting it will be without fault or defects or (ii) the information posted on this booking engine is free from infection by viruses or anything else with contaminating or destructive properties. Ax Rentals Network accept no liability for any infection or effects from harmful applications such as, but not limited to, viruses, Trojans, tampering, fraud or theft, error, technical failure, omissions, delay, unauthorized access or any event which corrupts the acceptable administration, communication and integrity of this booking engine.